Effective Date: January 2025
At Cruise Mates, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
1.1 Personal Information
- Your name, email address, phone number, and any other details you provide when making enquiries, booking services, or subscribing to our newsletter.
1.2 Usage Data
- Information about your visit to our website, including IP address, browser type, pages viewed, and interactions with the site.
1.3 Cookies
- Cookies are small data files stored on your device to enhance website functionality and improve your browsing experience. You can manage cookies via your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and process bookings or subscriptions.
- Improve our website’s performance and enhance user experience.
- Send you promotional materials or updates, with your consent.
- Comply with legal requirements and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Trusted third parties who assist us in delivering services, such as payment processors or booking systems.
- Legal Authorities: When required to comply with legal obligations or protect our rights and interests.
4. Data Security
We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute protection.
5. Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that inaccurate or incomplete data be corrected.
- Erasure: Request the deletion of your data, subject to legal obligations.
- Objection: Opt out of receiving promotional communications.
- Data Portability: Request the transfer of your personal data to another organisation.
To exercise these rights, please contact us.
6. Cookies and Third-Party Links
Our website may use cookies to analyse traffic and personalise content. We may also include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
8. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact.